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Grolier business library : delivering customer service (Record no. 266336)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00552nam a2200193Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191130s2005##################000#0#eng## |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780717297405 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 PAY |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Humphries, John |
| 245 ## - TITLE STATEMENT | |
| Title | Grolier business library : delivering customer service |
| Statement of responsibility, etc | Shelia Payne |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Hong Kong |
| Name of publisher | Grolier International |
| Year of publication | 2005 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 188p. ; 24cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer service |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Payne, Shelia |
| 991 ## - | |
| -- | 105371 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Anna Centenary Library | Anna Centenary Library | 13.10.2020 | 658.812 PAY | 357671 | 13.10.2020 | English Books |