Search the Library Catalogue
Delivering knock your socks off service (Record no. 255407)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00756nam a2200217Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191130s2007##################000#0#eng## |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780814473658 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 PER |
| 245 ## - TITLE STATEMENT | |
| Title | Delivering knock your socks off service |
| Statement of responsibility, etc | Performance Research Associates |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New York |
| Name of publisher | AMACOM |
| Year of publication | c2007 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | viii, 199 p. : ill. ; 23 cm |
| 500 ## - GENERAL NOTE | |
| General note | Title of 3rd edition: Performance Research Associates' Delivering knock your socks off service. Includes bibliographical references (p. 194) and index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer services |
| 710 ## - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Performance Associates, Inc |
| 991 ## - | |
| -- | 100032 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Anna Centenary Library | Anna Centenary Library | 13.10.2020 | 658.812 PER | 256321 | 13.10.2020 | English Books |