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Managing difficult, frustrating, and hostile conversations : strategies for savvy administrators (Record no. 2554)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00970nam a2200277Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191130s2005##################000#0#eng## |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781412913409 |
| 022 ## - INTERNATIONAL STANDARD SERIAL NUMBER | |
| International Standard Serial Number | 2004022974 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | ACL |
| Transcribing agency | ACL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 371.5 KOS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kosmoski, Georgia J |
| 245 ## - TITLE STATEMENT | |
| Title | Managing difficult, frustrating, and hostile conversations : strategies for savvy administrators |
| Statement of responsibility, etc. | Georgia J. Kosmoski, Dennis R. Pollack |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Thousand Oaks, CA |
| Name of publisher, distributor, etc. | Corwin Press |
| Date of publication, distribution, etc. | 2005 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii, 152 p. ; 24 cm |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical references (p. 139-145) and index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Aggressiveness - United States |
| Topical term or geographic name entry element | Behavior modification - United States |
| Topical term or geographic name entry element | Conflict management - United States |
| Topical term or geographic name entry element | Mediation - United States |
| Topical term or geographic name entry element | School administrators - United States |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Pollack, Dennis R |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] | |
| Link information for 9XX fields | 9bce5a84ac10000c1b6d17cdf1fb9725 |
| 991 ## - | |
| -- | 336747 |
| Withdrawn status | Lost status | Materials specified (bound volume or other part) | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| pbk | Anna Centenary Library | Anna Centenary Library | 09.10.2020 | 371.5 KOS | 160730 | 09.10.2020 | 09.10.2020 | English Books |