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Improving patient satisfaction now - how to earn patient and payer loyalty (Record no. 212389)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00730nam a2200229Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191130s1997##################000#0#eng## |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780834209220 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 616.696 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Nelson, Anne-Marie |
| 245 ## - TITLE STATEMENT | |
| Title | Improving patient satisfaction now - how to earn patient and payer loyalty |
| Statement of responsibility, etc | Anne-Marie Nelson...[et al] |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Gaithersburg, MD |
| Name of publisher | Aspen Publishers |
| Year of publication | 1997 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xiv,341p. : ill. ; 24cm |
| 500 ## - GENERAL NOTE | |
| General note | Includes index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Patient satisfaction |
| Topical Term | Physician and patient |
| Topical Term | Primary care (Medicine) -- Psychological aspects |
| 991 ## - | |
| -- | 177995 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Anna Centenary Library | Anna Centenary Library | 13.10.2020 | 616.696 | 398462 | 13.10.2020 | English Books |