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Get to know your customer : providing personalized customer service: work book 1 (Record no. 194131)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00509nam a2200169Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191130s2006##################000#0#eng## |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781423950820 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 GAM |
| 245 ## - TITLE STATEMENT | |
| Title | Get to know your customer : providing personalized customer service: work book 1 |
| Statement of responsibility, etc | NRF Foundation |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Boston, MA |
| Name of publisher | Axzo Press |
| Year of publication | 2006 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | x,52p.;27cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer relations |
| 991 ## - | |
| -- | 111948 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Anna Centenary Library | Anna Centenary Library | 13.10.2020 | 658.812 GAM | 204876 | 13.10.2020 | English Books |