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Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs (Record no. 113926)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01046nam a2200241Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191130s2008##################000#0#eng## |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780787998318 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 352.357 KEE |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Keehley, Patricia |
| 245 ## - TITLE STATEMENT | |
| Title | Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs |
| Statement of responsibility, etc | Patricia Keehley, Neil N. Abercrombie |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | San Francisco |
| Name of publisher | Jossey-Bass |
| Year of publication | c2008 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xiv, 241 p. : ill. ; 25 cm |
| 500 ## - GENERAL NOTE | |
| General note | Rev. ed. of: Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley ... [et al.]. 1997. Includes bibliographical references (p. 227-231) and index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Benchmarking (Management) - United States |
| Topical Term | Total quality management in government - United States |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Abercrombie, Neil N |
| 991 ## - | |
| -- | 48268 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Anna Centenary Library | Anna Centenary Library | 12.10.2020 | 352.357 KEE | 131102 | 12.10.2020 | English Books |