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World class IT service delivery

Wheatcroft, Peter

World class IT service delivery Peter Wheatcroft - Swindon, UK BCS 2007 - xviii, 162 p. : ill. ; 25 cm.; Pbk

Includes bibliographical references (p. 159) and index

ISBN: 1902505824

ISSN: 2007531599

Subjects--Topical Terms:
Computer service industry
Computer technical support
Information technology - Management

Dewey Class. No.: 004.068 WHE

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