APA
Benoliel M., Cashdan L., . (2009). The upper hand : winning strategies from world-class negotiators. Avon, MA: Platinum Press.
Chicago
Benoliel Michael, Cashdan Linda, . 2009. The upper hand : winning strategies from world-class negotiators. Avon, MA: Platinum Press.
Harvard
Benoliel M., Cashdan L., . (2009). The upper hand : winning strategies from world-class negotiators. Avon, MA: Platinum Press.
MLA
Benoliel Michael, Cashdan Linda, . The upper hand : winning strategies from world-class negotiators. Avon, MA: Platinum Press. 2009.