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The Southwest Airlines way : using the power of relationships to achieve high performance

Gittell, Jody Hoffer

The Southwest Airlines way : using the power of relationships to achieve high performance Jody Hoffer Gittell - New York McGraw-Hill c2003 - xvi, 319 p. : ill. ; 24 cm

Includes bibliographical references (p. 287-310) and index

ISBN: 9780071458276

ISSN: 2002013969

Subjects--Topical Terms:
Airlines - United States - Management
Southwest Airlines Co. Management

Dewey Class. No.: 387.742068 GIT

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The Southwest Airlines way : using the power of relationships to achieve high performance

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