APA
Patterson S., . (2001). Essentials of Alternative Dispute Resolution. : Prentice Hall.
Chicago
Patterson Susan, . 2001. Essentials of Alternative Dispute Resolution. : Prentice Hall.
Harvard
Patterson S., . (2001). Essentials of Alternative Dispute Resolution. : Prentice Hall.
MLA
Patterson Susan, . Essentials of Alternative Dispute Resolution. : Prentice Hall. 2001.