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The nuts and bolts of CRM : customer relationship management

Nath, Dhruv

The nuts and bolts of CRM : customer relationship management Dhruv Nath - New Delhi Tata McGraw Hill Education Private Limited 2005 - xxii, 208 p. : ill. ; 24cm

ISBN: 9780070499645

Subjects--Topical Terms:
Customer Relationship Management

Dewey Class. No.: 658.812 NAT

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