APA
Rosenbluth H., . (2002). The Customer Comes Second. : Harper Collins.
Chicago
Rosenbluth Hal, . 2002. The Customer Comes Second. : Harper Collins.
Harvard
Rosenbluth H., . (2002). The Customer Comes Second. : Harper Collins.
MLA
Rosenbluth Hal, . The Customer Comes Second. : Harper Collins. 2002.