APA
Griffiths A., . (2007). 101 Ways to Really Satisfy Your Customers. : Allen & Unwin Academic.
Chicago
Griffiths Andrew, . 2007. 101 Ways to Really Satisfy Your Customers. : Allen & Unwin Academic.
Harvard
Griffiths A., . (2007). 101 Ways to Really Satisfy Your Customers. : Allen & Unwin Academic.
MLA
Griffiths Andrew, . 101 Ways to Really Satisfy Your Customers. : Allen & Unwin Academic. 2007.