The handbook for working with difficult groups : how they are difficult, why they are difficult and what you can do about it
The handbook for working with difficult groups : how they are difficult, why they are difficult and what you can do about it
Sandy Schuman, editor
- 1st ed
- San Francisco, CA Jossey-Bass c2010
- liii, 422 p. : ill. ; 25 cm.
Includes bibliographical references (p. 367-400) and indexes
9780470190388
2009051940
Conflict management Interpersonal conflict Interpersonal Relations Teams in the workplace