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Quality is everybody's business

Townsend, Patrick L

Quality is everybody's business Patrick L. Townsend and Joan E. Gebhardt - Boca Raton St. Lucie Press 2000 - 379 p. : ill. ; 24 cm.

Includes bibliographical references (p. [377]-379)

ISBN: 9781574442847

ISSN: 99059249

Subjects--Topical Terms:
Quality assurance - Management
Total quality management

Dewey Class. No.: 658.4013 TOW

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