Process analysis and improvement : tools and techniques
Seppanen, Marvin S
Process analysis and improvement : tools and techniques
Marvin Seppanen, Sameer Kumar, Charu Chandra
- Boston McGraw-Hill/Irwin 2005
- xvii, 366 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)
Includes bibliographical references (p. 351-355) and index. System requirements for accompanying CD-ROM: PC: Pentium based processor; Microsoft Windows 98/2000/XP; Microsoft Internet Explorer 5.5 as default browser; Microsoft Office or equivalent