Process analysis and improvement : tools and techniques

Seppanen, Marvin S

Process analysis and improvement : tools and techniques Marvin Seppanen, Sameer Kumar, Charu Chandra - Boston McGraw-Hill/Irwin 2005 - xvii, 366 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)

Includes bibliographical references (p. 351-355) and index. System requirements for accompanying CD-ROM: PC: Pentium based processor; Microsoft Windows 98/2000/XP; Microsoft Internet Explorer 5.5 as default browser; Microsoft Office or equivalent

9780073104010

2004055207


Reengineering (Management)

658.4063 SEP

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