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The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
Carlaw, Peggy
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers Peggy Carlaw ; Vasudha Kathleen Deming - New York McGraw-Hill ©1999 - xiv, 209 p. : ill. ; 24 cm
9780070590427
Customer services -- Employees -- Training of
Customer services -- Management
Customer services -- Management -- Handbooks, manuals, etc
Employees -- Training of
Handbooks, manuals, etc
Personnel -- Formation.
658.81221 CAR
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers Peggy Carlaw ; Vasudha Kathleen Deming - New York McGraw-Hill ©1999 - xiv, 209 p. : ill. ; 24 cm
9780070590427
Customer services -- Employees -- Training of
Customer services -- Management
Customer services -- Management -- Handbooks, manuals, etc
Employees -- Training of
Handbooks, manuals, etc
Personnel -- Formation.
658.81221 CAR