Rethinking performance measurement : beyond the balanced scorecard
Meyer, Marshall W
Rethinking performance measurement : beyond the balanced scorecard
Marshall W. Meyer
- Cambridge Cambridge University Press 2002
- xiv, 202 p. : ill. ; 24 cm
Includes bibliographical references (p. 187-197) and index
9780521812436
2002031068
Organizational effectiveness - Measurement Performance - Measurement Total quality management