Rethinking performance measurement : beyond the balanced scorecard

Meyer, Marshall W

Rethinking performance measurement : beyond the balanced scorecard Marshall W. Meyer - Cambridge Cambridge University Press 2002 - xiv, 202 p. : ill. ; 24 cm

Includes bibliographical references (p. 187-197) and index

9780521812436

2002031068


Organizational effectiveness - Measurement
Performance - Measurement
Total quality management

658.4013 MEY

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