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Award-winning customer service : 101 ways to guarantee great performance

Evenson, Renée

Award-winning customer service : 101 ways to guarantee great performance Renée Evenson - New York AMACOM c2007 - xvii, 232 p. ; 23 cm

Includes bibliographical references and index

ISBN: 9780814474549

Subjects--Topical Terms:
Customer relations
Customer services
Employees - Training of

Dewey Class. No.: 658.812 EVE

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Award-winning customer service : 101 ways to guarantee great performance

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