Perceived quality of mobile services : a segment-specific analysis

Dickinger, Astrid

Perceived quality of mobile services : a segment-specific analysis Astrid Dickinger - Bern Peter Lang 2007 - xi, 190 p. : ill. ; 21 cm

Includes bibliographical references (p. 166-186)

9783631564875

2008384868


Consumer satisfaction
Mobile commerce
Mobile communication systems
Telecommunication systems

658.872 DIC

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