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Managing web service quality : measuring outcomes and effectiveness

Managing web service quality : measuring outcomes and effectiveness Khaled M. Khan [editor] - Hershey, PA Information Science Reference c2009 - xxii, 394 p. : ill. ; 29 cm.

Includes bibliographical references and index

ISBN: 9781605660424

ISSN: 2008013148

Subjects--Topical Terms:
Management information systems
Web services - Management

Dewey Class. No.: 006.76 KHA

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