Managing the unexpected : resilient performance in an age of uncertainty
Weick, Karl E
Managing the unexpected : resilient performance in an age of uncertainty
Karl E. Weick, Kathleen M. Sutcliffe
- 2nd ed
- Hoboken, NJ John Wiley 2007
- xii, 194 p. : ill., map ; 24 cm
Includes bibliographical references (p. 161-185) and index