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Total quality management

Besterfield, Dale H

Total quality management Dale H. Besterfield ... [et al.] - 3rd ed - Upper Saddle River, NJ Prentice Hall 2010 - 652 p. : ill. ; 24 cm

Includes bibliographical references and index

ISBN: 9788177584127

ISSN: 2002074916

Subjects--Topical Terms:
Total quality management

Dewey Class. No.: 658.4013 BES

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