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Phone skills for the information age

Maxwell, Dorothy

Phone skills for the information age Dorothy Maxwell - 3rd ed - Boston, MA ; New Delhi McGraw-Hill/Irwin c2006 - x, 142 p. : ill. ; 28 cm

Includes index

ISBN: 9780073017273

Subjects--Topical Terms:
Business communication
Telephone etiquette
Telephone in business

Dewey Class. No.: 658.452 MAX

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Phone skills for the information age

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