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Business-focused IT and service excellence

Miller, David

Business-focused IT and service excellence David Miller - 2nd ed - Swindon BCS 2008 - xvii, 176 p. : ill. ; 25 cm.

Includes bibliographical references (p. 169-172)

ISBN: 9781902505886

ISSN: 2009367008

Subjects--Topical Terms:
Business information services
Information technology - Management

Dewey Class. No.: 658.4038 MIL

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