Improving patient satisfaction now - how to earn patient and payer loyalty

Nelson, Anne-Marie

Improving patient satisfaction now - how to earn patient and payer loyalty Anne-Marie Nelson...[et al] - 1st ed - Gaithersburg, MD Aspen Publishers 1997 - xiv,341p. : ill. ; 24cm

Includes index

9780834209220


Patient satisfaction
Physician and patient
Primary care (Medicine) -- Psychological aspects

616.696

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