Improving patient satisfaction now - how to earn patient and payer loyalty
Nelson, Anne-Marie
Improving patient satisfaction now - how to earn patient and payer loyalty
Anne-Marie Nelson...[et al]
- 1st ed
- Gaithersburg, MD Aspen Publishers 1997
- xiv,341p. : ill. ; 24cm
Includes index
9780834209220
Patient satisfaction Physician and patient Primary care (Medicine) -- Psychological aspects