APA
Akao Y., . (2004). Hoshin Kanri : policy deployment for successful TQM. Cambridge, MA: Productivity Press.
Chicago
Akao Yōji, . 2004. Hoshin Kanri : policy deployment for successful TQM. Cambridge, MA: Productivity Press.
Harvard
Akao Y., . (2004). Hoshin Kanri : policy deployment for successful TQM. Cambridge, MA: Productivity Press.
MLA
Akao Yōji, . Hoshin Kanri : policy deployment for successful TQM. Cambridge, MA: Productivity Press. 2004.