APA
Holsapple C. W., . (2004). Handbook on knowledge management : volume 2 knowledge directions. Berlin: Springer.
Chicago
Holsapple Clyde W, . 2004. Handbook on knowledge management : volume 2 knowledge directions. Berlin: Springer.
Harvard
Holsapple C. W., . (2004). Handbook on knowledge management : volume 2 knowledge directions. Berlin: Springer.
MLA
Holsapple Clyde W, . Handbook on knowledge management : volume 2 knowledge directions. Berlin: Springer. 2004.