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Management : meeting and exceeding customer expectations

Plunkett, W. Richard

Management : meeting and exceeding customer expectations Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen - 9th ed - Mason, OH Thomson/South-Western c2008 - xxix, 704 p. : ill. ; 27 cm

Includes bibliographical references and index

ISBN: 9780324423013

ISSN: 2007923260

Subjects--Topical Terms:
Management

Dewey Class. No.: 658.4 PLU

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