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Mystery shopping made simple

Newhouse, Ilisha S

Mystery shopping made simple Ilisha S. Newhouse ; illustrations by Jo Anna Larson - New York McGraw-Hill c2004 - xxiv, 224 p. : ill, ; 23 cm

Includes index

ISBN: 9780071440028

ISSN: 2003027006

Subjects--Topical Terms:
Mystery shopping

Dewey Class. No.: 640.73 NEW

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