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Fabled service : ordinary acts, extraordinary outcomes

Sanders, Betsy

Fabled service : ordinary acts, extraordinary outcomes Betsy Sanders - San Francisco, CA Pfeiffer & Co c1995 - xv, 128 p. : ill. ; 27 cm

Includes bibliographical references (p. 125) and index

ISBN: 9780787909383

ISSN: 94024361

Subjects--Topical Terms:
Customer services - Management
Employee motivation

Dewey Class. No.: 658.812 SAN

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