Evaluation and quality development : principles of impact-based quality management
Stockmann, Reinhard
Evaluation and quality development : principles of impact-based quality management
Reinhard Stockmann ; [translated by Daniel Durling]
- Bern Peter Lang 2008
- 362 p. : ill. ; 22 cm
Previously published in German, Spanish and Chinese versions--Vid. p.7. Includes bibliographical references (p. 281-331)