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Engaging public sector clients : from service-delivery to co-production

Alford, John

Engaging public sector clients : from service-delivery to co-production John Alford - Basingstoke, Hampshire Palgrave Macmillan 2009 - xiv, 261 p. ; 23 cm

Includes bibliographical references (p. 227-255) and index

ISBN: 9780230223769

ISSN: 2008052842

Subjects--Topical Terms:
Management - Case studies
Public administration - Case studies

Dewey Class. No.: 351 ALF

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Engaging public sector clients : from service-delivery to co-production

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