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Encyclopaedia of operation excellence and total quality management

Russo, Suzana Leitao

Encyclopaedia of operation excellence and total quality management Contributors, Suzana Leitao Russo ... [et al.] - 1st ed - London Koros Press Limited 2016 - 272 p. 4 v. : ill. ; 24 cm

Includes bibliographical references and indexes. Vol. 1. Total quality management and operational excellence -- vol. 2. Customer-driven strategy -- vol. 3. Implementing six sigma and lean : a practical guide -- v. 4. Operational excellence ;

ISBN: 9781785690730

Subjects--Topical Terms:
Total quality management

Dewey Class. No.: 658.4013 RUS

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