Dealing with people you can't stand : how to bring out the best in people at their worst
Brinkman, Rick
Dealing with people you can't stand : how to bring out the best in people at their worst
Rick Brinkman, Rick Kirschner
- Rev. and updated ed
- New York McGraw-Hill c2002
- xix, 226 p. : ill. ; 23 cm
9780071379441
2002278496
Interpersonal communication Interpersonal Relations Psychology, Industrial