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Customer service and the telephone

Becker, Dennis

Customer service and the telephone Dennis Becker, Paula Borkum Becker - Burr Ridge, Ill Irwin Professional Pub./Mirror Press c1994 - xvii, 94 p. : ill. ; 23 cm

ISBN: 9780786302246

ISSN: 94000340

Subjects--Topical Terms:
Customer services
Telephone etiquette
Telephone in business

Dewey Class. No.: 658.812 BEC

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