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Customer relationship management : concepts and technologies

Buttle, Francis

Customer relationship management : concepts and technologies Francis Buttle - 2nd ed - Oxford Butterworth-Heinemann 2009 - xix,500p.:ill.;26cm

ISBN: 9781856175227

Subjects--Topical Terms:
Customer Relations-Management

Dewey Class. No.: 658.812 BUT

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Customer relationship management : concepts and technologies

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