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Customer- driven strategy

Customer- driven strategy Contributors by Ville Isoherranen, Pekka Kess, ... (et al.) ; edited and compiled by Koros Press Editorial Board - 1st ed - London Koros Press Limited 2015 - ix, 257 pages : illustrations (some color) ; 24 cm

ISBN: 9781785690754

Subjects--Topical Terms:
Strategic planning. Customer services. Total quality management

Dewey Class. No.: 658.812 ISO

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Customer- driven strategy

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