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CRM automation

Goldenberg, Barton J

CRM automation Barton J. Goldenberg - Upper Saddle River, N.J Prentice Hall PTR c2002 - xxiv, 294 p. : ill. ; 24 cm

Includes index

ISBN: 9780130088512

ISSN: 2001059140

Subjects--Topical Terms:
Customer relations - Data processing
Customer relations - Marketing

Dewey Class. No.: 658.812 GOL

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