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Class acts : service and inequality in luxury hotels

Sherman, Rachel

Class acts : service and inequality in luxury hotels Rachel Sherman - Berkeley University of California Press c2007 - xii, 366 p. : ill. ; 23 cm

Includes bibliographical references (p. 325-339) and index

ISBN: 9780520247826

ISSN: 2006003726

Subjects--Topical Terms:
Hospitality industry - Customer services - United States
Hotels - United States - Management
Luxuries - Social aspects - United States
Social classes - United States

Dewey Class. No.: 647.94068 SHE

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