Modelling techniques for business process re-engineering and benchmarking : IFIP TC5 WG5.7 international workshop on modelling techniques for business process re-engineering and Benchmarking; 18-19 April 96, Bordeaux, France
Modelling techniques for business process re-engineering and benchmarking : IFIP TC5 WG5.7 international workshop on modelling techniques for business process re-engineering and Benchmarking; 18-19 April 96, Bordeaux, France
edited by Guy Dougmeingts and Jim Browne
- 1st ed
- London Chapman & Hall 1997
- x, 395 p. : ill. ; 25 cm