Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness

Harrington, H. J

Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness H.J. Harrington ; sponsored by the American Society for Quality Control - New York McGraw-Hill c1991 - xiii, 274 p. : ill. ; 24 cm.

Includes index

9780070600034

90028544


Production management - Quality control
Quality control

658.562 HAR

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