Normal view MARC view ISBD view

Breaking through : implementing customer focus in enterprises

Vandermerwe, Sandra

Breaking through : implementing customer focus in enterprises Sandra Vandermerwe - New York Palgrave Macmillan 2004 - xi, 209 p. : ill. ; 24 cm

Includes bibliographical references (p. 191-198) and index

ISBN: 9781403935038

ISSN: 2004042105

Subjects--Topical Terms:
Consumer satisfaction
Customer relations
Organizational change
Organizational effectiveness

Dewey Class. No.: 658.812 VAN

Print
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Breaking through : implementing customer focus in enterprises

Find us on the map