APA
Chen C., . (2004). The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC Principles and Quality Improvement Tools. : McGraw-Hill Education.
Chicago
Chen Chris, . 2004. The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC Principles and Quality Improvement Tools. : McGraw-Hill Education.
Harvard
Chen C., . (2004). The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC Principles and Quality Improvement Tools. : McGraw-Hill Education.
MLA
Chen Chris, . The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC Principles and Quality Improvement Tools. : McGraw-Hill Education. 2004.